Shipping policy
1. Shipping policy
How long does shipping take?
Orders are processed within 1–2 business days. Delivery typically takes 7–12 business days. You will receive an email with tracking information as soon as your order ships.
Shipping costs
Shipping rates are calculated at checkout based on your delivery location and are shown before you complete your purchase.
Delays
Delivery times are estimates and may vary during holidays or due to carrier delays. If your order has not arrived within 20 business days of the shipping confirmation email, contact us at help@stranda.co and we will make it right.
Incorrect addresses
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided at checkout, but contact us as soon as possible and we will do our best to help.