Frequently asked questions
How do I use the Stranda massager?
Fill the 6ml tank with your oil or serum, glide the comb slowly through your hair roots first, then massage for 3 to 5 minutes. Leave the oil in or rinse, following your oil's directions.
Which oils can I use?
Most thin to medium hair oils and serums work well, such as jojoba, grapeseed or sweet almond oil. Very thick oils or butters may not flow through the applicator; warm them slightly or mix with a lighter oil.
Does it work on braids, locs and natural hair?
Yes. The comb teeth reach the scalp between braids, twists and locs, and you can use it on dry or damp hair.
How does it charge?
With the included USB-C cable. No batteries needed.
How do I clean it?
Empty the tank after use, wipe the teeth with a soft cloth, and rinse the tank with warm water. Do not submerge the device. Let it dry fully before refilling.
How long does shipping take?
Orders are processed within 1 to 2 business days and usually arrive within 7 to 12 business days. You will get a tracking email as soon as your order ships.
What if I don't like it?
Every order is covered by our 14-Day Happiness Promise. Email help@stranda.co with your order number within 14 days of delivery and we will walk you through your options. See our refund policy for details.
How do I contact you?
Email help@stranda.co or use our contact page. A real person replies.